Case Studies

Making team meetings more productive

A VoicePrint Case Study

Why is this team meeting such hard going?

Sometimes a successful development intervention entails no more than raising awareness about something that people are already equipped to fix. They have the ability and the motivation, but cannot pinpoint what the problem is or what they should do differently. It’s a common problem for teams.

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Finding your voice and making it count

A VoicePrint Case Study

Finding your voice and making it count is a challenge that everyone needs to meet, especially if you are in a leadership or management role.

It’s a challenge because it needs to be your voice; it needs to be true to you and your values and personality or it won’t convince others. It’s also a challenge because it needs to be different; your voice needs to be distinct and additive, if it is to bring value to the team.

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Transforming key working relationships

A VoicePrint Case Study

Are you good with numbers but less good with words and with people? Many people, especially perhaps those with quick and active minds who have a lot going on inside their heads, are not as effective as they would like to be when it comes to communicating their thinking to others.

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Learning to handle difficult conversations

A VoicePrint Case Study

Tom’s office is going to lose nearly a third of its people. When the moment comes, he will have to break this news.

Tom is passionate about his work. He is a compelling ambassador for the business when he speaks about it publicly, which he enjoys doing. He is proud of the improvements that his office has delivered since he became General Manager, and he is protective of his people. He demands a lot of them, and when the pressure is on he knows he can sound sharp and critical, but he also takes a lot upon himself; working hard and pursuing improvements are among his core values.

What does he want from his coaching? ‘To learn more about dealing with pressure.’ 

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Intervening when a strength has become a weakness

A VoicePrint Case Study

The trouble with being really capable at doing something is that it is often accompanied by a corresponding blind spot in another respect.

This case study describes how VoicePrint can help someone to know when a strength has become a weakness, and what to do about it in practice.

Mac is an IT security expert. He manages the cyber security team for a big corporate concern. ‘He’s technically brilliant,’ they told me, when we first discussed the objectives for Mac’s coaching, ‘but he lacks certain interpersonal skills and this causes issues in his team and beyond.’ Mac did not spend time on diplomacy or winning people over. If he needed something from them, he simply demanded it.

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Speaking up when you’re under pressure

A VoicePrint Case Study


How do you feel about being ‘put on the spot,’ abruptly called upon to respond to an unexpected question, request or challenge?

Some people enjoy it; they get a buzz out of suddenly having to ‘think on their feet.’ But many of us, perhaps most, prefer time to prepare before we commit ourselves to giving a response.

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Organisation Development: SAS case study

Creating and embedding a coaching culture in an organisation


“We saw an instant change in beliefs and behaviours – our people realised that they weren’t always coaching their teams in the right way. The managers who went on the programme are now leading their teams more effectively.”

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Organisaton Development: Flogas case study

Increasing skills and capabilities at an individual, team and organisation level

The difference in behaviour in our leadership team is astonishing and the quality of their output has improved noticeably. We’re thrilled with the fundamental changes you’ve made to our business.

Sharon Platts, HR director, Flogas
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When slowing down improves your impact

A VoicePrint Case Study


Graham is a rather specialised sort of medical scientist, but he does not speak with the dry, measured diction of the stereotypical clinician. He talks brightly, with colour, energy and enthusiasm.

What also struck me in that first meeting was that Graham seemed so open-minded, ready and receptive for the coaching that his employer had decided he needed. This was an encouraging surprise, because it’s not easy to accept the feedback that you need lessons in anger management. It’s especially difficult to accept, if you’re already in a senior role.

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