At VoicePrint, we’re committed to protecting and respecting your privacy.
Any questions regarding this Policy and our privacy practices should be sent by email to [email protected] or by writing to Business Cognition Ltd, 9 Delfield Gardens, Caddington, Bedfordshire LU1 4ES United Kingdom.
Who are we?
How do we collect information from you?
We obtain different information about you when you use our website, our VoicePrint assessment tools and our elearning platform. For example, when you contact us about products and services, when you take a questionnaire on the VoicePrint app or if you join one of our training courses.
What type of information is collected from you?
How is your information used?
- process requests to us you have placed for more information;
- to carry out our obligations arising from any contracts entered into by you and us;
- process your entries into a questionnaire;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested or are closely related to information you’ve requested from us and that may be of interest to you.
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. As a standard practice for anyone taking our questionnaires we retain your personal data for 24 months. After which unless we have heard from you to tell us not to remove your dossier, or you have logged in to your personal dossier to review or take another questionnaire then we will remove your personal details.
Who has access to your information?
How you can update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. If you registered for an account on our site you can log in and make changes to your personal details. If you don’t have an account but you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: [email protected]
Security precautions in place to protect the loss, misuse or alteration of your information
Our data retention policy
Use of ‘cookies’
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
Third Party Services
Postmark – we use postmark to ensure essential emails from our app are delivered to you when you are involved in a questionnaire. – https://postmarkapp.com/eu-privacy