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N, Public Healthcare Improvement Manager

Staff had gone through an organisational merger, which they openly described as a ‘takeover.’

Pre-VoicePrint I would have handled this situation poorly, as I would have become over-challenging. Awareness of my own tendencies has enabled me to accelerate relationship-building and together we have been able to greatly improve performance across all our key performance indicators.

vp-adminN, Public Healthcare Improvement Manager