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VoicePrint is a great prompt to consider how to structure meetings or conversations with individuals that will deliver the best outcome for all stakeholders. It encourages you to ‘suspend your agenda’ and consider the desires and wants of others, not just your own outcome.

VoicePrint made me see that I was using the wrong voice to frame and clarify the work that I needed my people to do. I was using too many words and simply causing confusion. I’d always avoided admonishing, because I thought it was something you only did when things went wrong. I now understand that it helps you to avoid that problem by specifying boundaries and expectations in the first place.

My VoicePrint 360 feedback made me realise that the challenging that I thought was a good way of motivating my people to take more initiative was actually alienating and inhibiting them!

I’ve learned that when you take a very strong advocacy position, like I used to do, you hold entire responsibility for the success of the conversation. But when you create the space for other people to play a greater role in the conversation, then they take responsibility for that success and ultimately the success of the outcomes of the project afterwards.  

Voiceprint is an excellent framework for becoming more aware of one’s communication style, and understanding how it might be perceived by others. More importantly, it suggests very practical and actionable improvements that can result in more effective interactions. Voiceprint is an important component of our firm’s program for developing team and client relationship skills.